Knowledge base

Billing

Manage your credits, subscription plan, and payment methods

The Billing page is your central hub for managing credits, plans, and payment methods.

Billing

Credits

Displays your current credit balance. Credits are consumed as you make API requests through Halfbill. Click Top Up Credits to add more credits to your account.

Top-ups

Top up any amount between $10 and $5,000; $10 of credits buys $20 of usage at vendor prices. Larger packages include bonus credits (+5% at $50, +10% at $100, +15% at $250; custom amounts get a pro-rata bonus at those thresholds). Credits do not expire for 12 months after your last purchase. Prices exclude VAT; VAT is applied at checkout for EU customers. The exact total is shown in the top-up dialog before you confirm payment.

Plan Management

View and manage your subscription:

  • See your current plan (pay-as-you-go, Halfbill Code, Halfbill Chat, or Teams)
  • Billing cycle information
  • Click Manage Subscription to upgrade, downgrade, or cancel

Payment Methods

Manage your saved payment methods:

  • Add a new credit card or payment method
  • View existing payment methods
  • Update billing information

Auto Top-up Settings

Configure automatic credit top-ups so you never run out:

  • Enable/disable auto top-up
  • Threshold — The credit balance that triggers a top-up
  • Amount — How many credits to add when the threshold is reached

This ensures uninterrupted service by automatically replenishing your credits when they run low.

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